Return Policy

Eligibility for Returns

If your Ltmtshirts Store order does not meet the item description, photos, or arrives damaged or short within 30 days of receiving the item(s), we gladly accept free returns. To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging. The item must also be accompanied by the original receipt or proof of purchase. Customers can conveniently return products by mail. Return labels for defective products can be easily downloaded or printed.

How to Initiate a Return

To initiate a return, please contact us or send an email to [email protected] with your order number and details about the product you wish to return. We will promptly respond with instructions on how to proceed with the return.

Shipping Costs

Returns are free if the item remains unused, undamaged, and is returned with its original packaging, safety seals, and labels intact. Please note that if the return is due to a change of mind, associated return shipping fees may apply.

Exchanges

We will only replace items if they are faulty, damaged, or do not match the order details you initially placed. In such situations, please contact us or send an email to [email protected] with your order number and product details.

Refund Policy

Refund Timeframe

We are committed to swiftly and effectively processing refund requests. Refunds are typically processed within a period of 3 to 20 business days from the moment we confirm the successful initiation of the refund.

Refund Method

The method of refund will depend on the original payment method you used. For instance, if you used a credit card, the refund will be credited back to the same credit card used for the initial payment.

Checking Refund Status

You can check the status of your refund by reviewing your order details on the Ltmtshirts Store. Please note that the refund progress may not be immediately visible, so we suggest checking again after a few days.

Refund for Invalid or Expired Credit Cards

Refunds are typically processed back to the original card used for the initial payment. If your card has expired or is no longer valid, please contact your bank or card issuer for assistance.

Received Amount Less Than Initial Refund Amount

If you receive an amount less than the refund amount displayed on the order page, there could be a few reasons:

Bank Commission Fee: Some banks may deduct a commission fee during fund transfer, resulting in a slightly reduced refund amount.
Exchange Rate Fluctuation: If the exchange rate has changed compared to the payment time, the refunded amount in your local currency might vary slightly.

Contacting Support

If you have any uncertainties about your refund status or further inquiries, feel free to reach out to Ltmtshirts Store’s customer support for assistance. We will provide specific information about your refund and help resolve any issues. Please note that refund processing times and specific procedures can vary based on factors such as your location, the payment method used, and the policies of involved payment processors and banks. If you have concerns regarding your refund, we recommend contacting both Ltmtshirts Store’s customer support and your bank for clarification and assistance.